Returns & Exchanges

At Dawn / Dusk, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn apparel in its original condition. If your selection isn't the perfect fit for your lifestyle, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided and secure it to the outside of your original packaging.

3

Drop Off Package

Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.

4

Receive Your Refund

After our studio inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing